WELCOME TO OZUZU

Ozuzu is a revolutionary Japanese beauty brand which is specifically designed to provide age-adaptive skincare and a structured skincare routine.

By accessing our mobile application or purchasing, or using our products or services, you agree to be bound by the following Terms & Conditions. Please read them carefully. If you do not agree, you may discontinue use of our app and products.

These Terms constitute an electronic record within the meaning of the Information Technology Act, 2002. This electronic record is generated by a computer system and does not require any physical or digital signatures. These Terms (including any applicable Additional Terms) form a binding Agreement between Ozuzu and the Customer within the scope of Section 10A of the Information Technology Act, 2000 read with the Indian Contract Act, 1872.

TERMS OF USE

This is an agreement between you ('You/User') and Mayag Beauty Private Limited (hereinafter referred to as 'Ozuzu'). These Terms of Use ('Terms') govern your access to and use of https://ozuzu.com/ ('Website') and our web based mobile application shall together be referred to as (“Platform”).

By accessing and/or using the Platform, You agree to be bound by these Terms. The Terms may be updated by Ozuzu from time to time without notice.

1. ELIGIBILITY

1.1 The Platform is only to be accessed and/or used by persons who are competent to contract under laws in force in India.

1.2 By using/accessing the Platform, You represent and warrant that you meet the eligibility requirement.

1.3 By accepting this Agreement, you affirm that you are 18 (Eighteen) years of age or above and are fully competent to enter into this Agreement, and to abide by and comply with this Agreement. If a user is below 18 (Eighteen) years of age, it is assumed that he/she is using/browsing the concerned Platform under the supervision of his/her parent or legal guardian and that such user’s parent or legal guardian has read and agrees to the terms of this Agreement, including the terms of purchase of Products on behalf of the minor user. In the event we are made aware that a user is under the age of 18 and is using/browsing the Platform without the supervision of his/her parent or legal guardian, we reserve the right to deactivate such user’s account without further notice and suspend any associated services. Further, if you are using the services on behalf of a company or organisation, you represent that you have the authority to act on behalf of that entity, and that such entity accepts this Agreement.

2. ACCOUNT REGISTRATION

2.1 To access certain features and/or place your orders on the Platform, you will be required to create an account. You agree to:

2.1.1 Provide accurate, current, and complete information during the registration process.

2.1.2 Maintain and promptly update your account information to keep it accurate, current, and complete.

2.1.3 Maintain the security and confidentiality of your account credentials.

2.1.4 Notify us immediately of any unauthorized use of your account or any other type of breach of any manner.

3. USER CONDUCT

3.1 You agree not to use the Platform for any unlawful or prohibited purpose, including but not limited to:

3.1.1 Violating any applicable laws and/or regulations; and/or

3.1.2 Infringing rights of third parties, including their intellectual property rights; and/or

3.1.3 Posting or transmitting any false, misleading, or fraudulent information; and/or

3.1.4 Engaging in any conduct which disrupts and/or interferes with the operation of the Platform.

4. INTELLECTUAL PROPERTY

4.1 All intellectual property, which includes but is not limited to logo, symbol, trademarks, artwork, content (collectively "Intellectual Property") displayed on the Platform are intellectual property of Ozuzu and its affiliates.

4.2 Any information and the Intellectual Property on the Platform shall not be copied, downloaded, reproduced, re-posted, transmitted, displayed, distributed, rented, sublicensed, altered, stored for subsequent use, or otherwise used in whole or in part in any manner without the prior written consent of Ozuzu.

5. LINKS TO THIRD-PARTY SITES

5.1 The links available on the Platform, which redirect the User to other third-party websites, are not under the control of Ozuzu and Ozuzu is not responsible for any loss suffered by you and makes no representations or warranties concerning the contents of any linked site and/or any link contained in a linked site.

5.2 Ozuzu provides third-party links only for convenience and the inclusion of any link does not imply endorsement, investigation, or verification by Ozuzu of the linked site. In case the User decides to access any of the third-party sites linked to the Platform, the same will be done at the User's own risk and liability.

5.3 Ozuzu reserves the right to terminate any link or linking program at any time. There may be circumstances where access to the Platform is provided by a hypertext link located at another website. However, Ozuzu does not make any representations or give any warranties with respect to any information contained in or at these other sites and Ozuzu shall not be liable for any damages or injury arising from the content of these other sites.

6. POLICIES

6.1. Return and Refund Policy

6.2. Shipping Policy

6.3. Privacy Policy

6.4. Cancellation Policy

7. ELECTRONIC CONTRACT

This document constitutes an electronic contract between the User and Ozuzu under the Information Technology Act, 2000.

8. CONSENT TO ELECTRONIC FORM OF THE TERMS OF USE

8.1 The User acknowledges and consents to the electronic form of these terms and conditions of use by accessing the Platform and agrees that the Terms of Use, in printed or electronic form, shall be admissible in judicial and/or arbitration proceedings, to the same extent and subject to the same conditions as other documents and records generated and maintained in written form.

8.2 In case the User does not agree to the Terms of Use, the User should not access and/or use the Website.

9. WAIVER

No delay or omission by Ozuzu to exercise any right occurring upon any noncompliance on your part with respect to any of these Terms of Use shall impair any such right or power or be construed to be a waiver thereof. Any waiver by Ozuzu of any of the covenants, conditions, or agreements to be performed by the User shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition, or agreement herein contained.

10. SURVIVAL

The provisions herein dealing directly or indirectly with intellectual property, compliance with laws and regulations, consent of the User, links to third parties, dispute resolution continue to apply and shall survive the termination or expiration of any relationship between the User and Ozuzu.

11. LIMITATION OF LIABILITY

11.1 Ozuzu shall not be held liable for any losses whatsoever arising from the use of and/or inability to use the Platform and/or any of its features for any reason whatsoever which includes but is not limited to any delay or failure or disruption of the content or services delivered through the Platform, acts of God, forces or causes beyond its reasonable control, Internet and System failures, changes to or termination of any features on the Platform or telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, natural calamities, war, governmental actions, orders of domestic or foreign courts or tribunals.

12. INDEMNIFICATION

The User hereby agrees to indemnify Ozuzu from any and all losses, claims, liabilities which may arise from their use of the Platform (including but not limited to the display of User's information on the Platform) and/or from User's breach of any of these terms and/or the policies mentioned in Clause 6 hereinabove.

13. TERMINATION

13.1 Ozuzu reserves the right to terminate Your access to the Platform, and/or certain areas or features of the Platform, at any time without assigning any reason and with or without notice to you.

13.2 Ozuzu also reserves the right to take down the Platform without any prior notice or explanation. Ozuzu further reserves the right to limit, deny and/or provide different features to different User(s) of the Website, and/or to change any or all of the features of the Website and/or introduce new features without any prior notice to User(s).

13.3 Ozuzu reserves the right to terminate the membership/subscription of any User(s) temporarily or permanently for any of the following reasons:

13.3.1 Engagement in illegal activities/transactions; and/or

13.3.2 Breach of any provisions of these terms of use, including but not limited to Clause 3.1 of this terms of use; and/or

13.3.3 In case the User is involved in unauthorized access, use, modification, or control of the Website database, network or related services.

13.3.4 Any unauthorized creation, generation, modification, alteration, hosting, displaying, uploading, publishing, transmitting, storing, updating, sharing or otherwise disseminating of modification of synthetically generated information (“SGI”) as defined under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code), Rules 2021 which is uploaded on the Website. Where such creation, generation, modification, alteration, hosting, displaying, uploading, publishing, transmitting, storing, updating, sharing or otherwise disseminating of modification of SGI is in contravention of any law in force, then the User who is responsible for such non- compliance may be liable to penalty or punishment under the provisions of any applicable law including but not limited to the provisions of the Information Technology Act, 2001, the Bharatiya Nyaya Sanhita, 2023, the Protection of Children from Sexual Offences Act, 2012, the Representation of the People Act, 1951, the Indecent Representation of Women (Prohibition) Act, 1986, the Sexual Harassment of Women at Workplace (Prevention, Prohibition And Redressal) Act, 2013, and the Immoral Traffic (Prevention) Act, 1956.

14. DISPUTE RESOLUTION

Any dispute and/or differences in interpretation of and/or in relation to the Terms of Use and/or the usage of the Platform shall be governed by the laws of India and shall be subject to the sole jurisdiction of the appropriate court(s) in Noida, India.

15. CONTACT US

In case of any clarifications with respect to the operation of the Platform, the User is advised to write to email: support@ozuzu.com.